Terms

Welcome to Faystrad Ltd. (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, including project management, quality control, business advisory, and training and development services. By engaging with Faystrad Ltd. (“the Company”) and using our website located at [faystrad.co.uk] (“the Website”), you agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our services and Website.

1. Acceptance of Terms
By using our services, you accept and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated by reference. These Terms apply to all clients, partners, and users of our services.

2. Our Services
We provide a range of consultancy services, including but not limited to:

• Project Management
• Quality Control
• Business Advisory
• Training and Development

These services are designed for businesses seeking professional support to improve operations, quality standards, and team capabilities. The exact nature and scope of each service will be detailed in a separate contract or service agreement between you and the Company.

3. Changes to Terms
We reserve the right to modify these Terms at any time. Significant changes will be notified to you either through email, notice on our Website, or other appropriate channels. Continued use of our services after such changes will constitute your acceptance of the new Terms.

4. Client Obligations
Clients agree to:

• Provide accurate and complete information necessary for us to perform our services effectively.
• Cooperate with us by providing access to relevant personnel, facilities, and documents as required.
• Comply with any legal or regulatory requirements applicable to the use of our services.

5. Fees and Payment

• Pricing: Fees for our services are outlined in individual agreements.
• Billing and Payment Terms: Payments are due as per the agreed schedule, which may include an advance payment, milestone payments, or payment on completion.
• Late Payments: Unpaid invoices may incur interest or additional charges as per the terms outlined in the agreement. Failure to pay within the stipulated period may lead to service suspension.

6. Confidentiality
Both parties agree to maintain confidentiality regarding any non-public information disclosed during the term of the engagement. This includes business operations, intellectual property, and sensitive information. Information shared in confidence shall not be disclosed to third parties without prior consent unless required by law.

7. Intellectual Property Rights

• Company Property: All content, materials, and methodologies used or developed by Faystrad Ltd. during service provision remain the Company’s intellectual property unless otherwise agreed.
• Client Property: All data, materials, and intellectual property provided by the Client for service purposes shall remain the Client’s property. We will use these solely to deliver our services.

8. Data Protection and Privacy
We are committed to protecting personal data and privacy in compliance with the UK GDPR and other relevant privacy regulations. For details on how we collect, process, and protect personal information, please refer to our Privacy Policy.

9. Warranties and Disclaimers

• No Warranty: Our services are provided on an “as-is” basis. We do not warrant that services will meet all client expectations or be uninterrupted, secure, or error-free.
• Exclusions: Faystrad Ltd. is not liable for external disruptions, force majeure events, or any issues arising from client-provided information.

10. Limitation of Liability

• To the fullest extent permitted by law, Faystrad Ltd. is not liable for any indirect, consequential, or incidental damages arising out of or related to the use of our services.
• Our total liability for any claims, losses, or damages shall be limited to the fees paid for the specific service resulting in the claim.

11. Termination

• Termination by Client: You may terminate our services upon notice as per the individual service agreement. Termination may incur charges for services rendered up to the termination date.
• Termination by Company: We reserve the right to suspend or terminate services for non-compliance with these Terms, failure to pay fees, or other valid reasons.

12. Governing Law
These Terms and any disputes arising out of or related to these Terms or our services shall be governed by and construed in accordance with the laws of England and Wales.

13. Dispute Resolution
In the event of a dispute, both parties agree to engage in good faith negotiations. If unresolved, disputes shall be resolved through mediation before resorting to litigation in the courts of England and Wales.

14. Compliance with Laws
Both parties agree to comply with all applicable national and international laws and regulations relevant to the services provided.

15. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision shall be limited or removed to the minimum extent necessary, and the remainder of the Terms shall remain in full force and effect.

16. Entire Agreement
These Terms, together with any service agreements, constitute the entire agreement between you and Faystrad Ltd. regarding the services provided and supersede all prior agreements or understandings.

Contact Us
For questions or concerns regarding these Terms, please contact us at:

• Email: info@faystrad.co.uk
• Phone: +447706391506
• Address: 15 Plumstead Road, Woolwich, SE18 7BZ, London